privacy policy

Your Privacy and Maddisen Daemen (ABN 73 757 164 889) trading as ‘myle by mads’ (collectively & individually referred to as “myle”, “we”, “our”, or “us”).

Effective Date July 29th 2023

This privacy policy (hereinafter "Privacy Policy*) deals with the protection of Your privacy while You use Our website which is hereinafter referred to as "the Product" & which is located at: www.mylebymads.com. The Product is owned & operated by: myle. We are committed to the protection of Your privacy while You use the Product.

This Privacy Policy only applies to the Product. The Product may contain links to other websites or applications, but if that is the case, the Privacy Policy does not apply to any of those linked websites or applications. We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, & your rights in relation to it.

By continuing to use the Product You acknowledge that You have had the chance to review & consider this Privacy Policy, & You acknowledge that You agree to it. This means that You also consent to the use of Your information & the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it then please do not use the Product.

definitions

'Company IP' includes, but is not limited to, the contents, layout, design, colours, appearance, graphics & imagery of the Website, Content & Materials as well as all copyrights, trademarks, trade secrets, patents & other intellectual property contained in the Product, Content & Materials, Content means any content, writing, images, audiovisual content or other information published on the Product.

"Goods" means any or all goods provided by or on the Product.

"Items" means any & all of the Product, Goods, Services, Content & Materials collectively.

"Materials" means any materials, information or documentation that We may provide to You in connection with Your use of the Goods or Services or Product including documentation, data, information developed by Us or owned by Us, & other materials which may assist in Your use of the Goods or Services or Product.

"Parties" means both You (the user of the Product) & Us (the owner of the Product) collectively.

"Personal Information" means information that we obtain from You in connection with Your use of the Product.

"Product” means the website including all pages, all sub pages, all blogs, all forums, all other connected pages & all other connected internet content whatsoever, the home page or main page of which is located at: www.mylebymads.com

"Services" means any or all services provided by or on the Product.

"Third Party Links" means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us.

"Us", "We", "Our" or "the Owner" refers to myle

"You" or "Your" refers to the user of the website

"Your Content" means any Content posted to or added to the Website, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.

interpretation

In this Privacy Policy, the following rules of interpretation shall in accordance to Victorian Law.

  • Words referring to one gender include every other gender.

  • Words referring to a singular number include the plural, & words referring to a plural include the singular. Words referring to a person or persons include companies, firms, corporations, organisations & vice versa.

  • Headings & titles are included in this Privacy Policy for convenience only & shall not affect the interpretation of this Privacy Policy.

  • Each Party must, at its own expense, take all reasonable steps & do all that is reasonably necessary to give full effect to this Privacy Policy & the events contemplated by it.

  • Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.

type of information & how it’s collected

  • When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences).

  • In addition, We may collect information that You volunteer to Us (such as information that You provide during a sign up process or at other times while using the Product).

  • In order to access some specific features of the Product, You are required to provide some Personal Information. During this process, We collect some of Your Personal Information, in the following manner:

  • We will not collect information that identifies You personally, except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to:

    • making purchases

    • receiving notifications by text message or email about events & promotions

    • receiving general emails from Us

  • In addition to any Personal Information that You are required to provide in order to access these additional Product features, in some cases You may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card information, billing information & postal addresses.

cookies

Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour. They do not access information which is stored on Your computer. Cookies enable us to tailor our configurations to Your needs & preferences, in order to improve Your user experience. Most internet browsers accept cookies automatically, although You are able to change Your browser settings to control cookies, including whether or not You accept them, & how to remove them. You may also be able to set Your browser to advise You if You receive a cookie, or to block or delete cookies. However, if You do this, You may be prevented from taking full advantage of the Product.

how your information is used

We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to:

  • providing customer service to You.

    • marketing & advertising to You including both direct & indirect marketing & advertising & including marketing & advertising about products that may interest You based on Your personal preferences or demographics.

email opt in/out

If You receive an email from Us in relation to the Product & would prefer not to receive such correspondence in the future, You may follow the instructions in the email to opt out of future correspondence. You may also contact Us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with Your requests. However, You may receive subsequent correspondence from Us while Your request is being handled

updating & correcting your personal information

You have the right to request access to any of Your Personal Information which We are holding

You have the right to request that any of Your Personal Information which We are holding be updated or corrected

In order to request access, an update or a correction to Your Personal Information, you may contact us using the details at the end of this Privacy Policy.

changes to this policy

We may make changes to this Privacy Policy at any time in Our sole discretion.

If We make changes to this Privacy Policy, unless We obtain Your express consent to those changes, then such changes will only apply to any information that We obtain from You after the date that the changes take effect.

If We make changes to this Privacy Policy, Your continued use of the Product after the date that the changes take effect confirms that You acknowledge, accept & agree to those changes.

complaints

We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly & fairly. For Your information, an overview of Our complaints handling procedure is as follows:

Any complaints are forwarded to hello@mylebymads.com for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed. If necessary, the complaints officer may then refer the complaint to another section within Our organisation for consideration. If further information is required, We may contact You to request that information. If We accept fault in relation to the complaint then We will propose a resolution (which may or may not be the same as any resolution proposed by You. If We do not accept fault, then We will contact You to advise You of this. We aim to complete this entire process within 21 days, provided that We are provided with complete information in the first place (although this cannot be guaranteed). However, if You do not provide complete information then this is likely to delay the handling of Your complaint.

All complaints should be provided in writing either by email or regular mail, using the contact details at the end of this privacy policy. Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, & what you believe should be done to rectify the issue. We will endeavour to respond within 21 days, although we cannot guarantee this.

If You are not satisfied with Our response to Your complaint, You may refer your complaint to the relevant external dispute resolution organisation in Your area.